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as the team working within. An efficient, well-trained, and highly-motivated team equals a more loyal workforce, increased customer satisfaction, and, ultimately, a better bottom line. What excited participants have to say… “…since taking the training our department has “increased productivity and this past month we exceeded our error ratio target by 2%.” --Karrie MacDonald, Assistant Manager Operations, Royal Bank, Toronto Business Service Centre “…Understanding communication styles has improved recruiting, enhanced our meetings, increased individual and group performance, as well as increased morale. TRAFFIC has proved valuable in all our interactions, professional and personal.” --Paula Anstett, Co-owner, Archibald Apparel Group, Cambridge “…very quickly brings simple understanding of how others make decisions. …can now plan my conversations, knowing how other people are going to best receive my information, which makes me much more productive and successful.” --Rob Horne, President, Trillium Solutions, Kitchener |